Privacy Policy

1. Introduction

Pixel Blaster Media ("Company", "we", "us", or "our") operates Dropshop ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

• Account profile information (such as name and email address) provided through our authentication provider; Dropshop does not receive your authentication password
• Business information (company name, website, brand details)
• Product data and images you upload to the Service
• Communications with our support team

We also collect usage data automatically, including IP addresses, browser type, pages visited, and actions taken within the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraudulent or unauthorized activity

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform, such as cloud hosting, authentication, database, storage, and error-monitoring providers
• Configured AI providers solely when needed to process images or content you submit for an AI-powered feature
• Legal authorities when required by law or to protect our rights

5. Data Storage and Security

We use third-party cloud, database, and storage providers that may process data in the United States and other regions where they operate. We use reasonable technical and organizational safeguards, including encrypted network transport where supported. No method of transmission or storage is completely secure.

6. Data Retention

We retain data while your account is active and for as long as reasonably needed to provide the Service, resolve disputes, meet legal obligations, and maintain security. You may request account closure or deletion by contacting info@dropshophq.com; requests are handled subject to applicable legal and operational retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at info@dropshophq.com.

8. Cookies

We use essential cookies and similar technologies to maintain authenticated sessions, provide security controls, and remember required preferences. Disabling essential cookies may prevent parts of the Service from functioning.

9. Third-Party Services

Our Service integrates with third-party platforms including Amazon, Clerk (authentication), Sentry (error monitoring), and AI providers. Your use of these integrations is subject to their respective privacy policies.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: